News

FIT Testing

Personal Protection Equipment Fit Testing

In the event of an emergency, to protect both patients and staff, all of The Peninsula Practice team have  been Fit Tested for a Filtering Face Piece 3 (FFP3). These masks are designed to filter out dust, particles or aerosols and they provide protection against transmission of viruses and bacteria via coughing and sneezing, or procedures that cause air movement.

Testing
Aldeburgh Waiting Room

Improvement to Aldeburgh Waiting Area

We have refurbished Aldeburgh Waiting Area to bring it in line with infection control standard.

Questions and Answers from Public Zoom Meeting 04.06.20

Please click on this link to access Questions and Answers from Public Zoom Meeting 04.06.20

Frequently Ask Questions Zoom Meeting 04.05.20.pdf

New Shielding Screen at Church Farm Aldeburgh

We recently installed a new shielding screen for reception at Church Farm Aldeburgh.

Changes to Our Services Practice Update

Please be aware that from 15 June 2020 our services will change as follows however WE MAY AT SHORT NOTICE HAVE TO REVERT TO OUR FALLBACK POSITION, OF ORFORD BEING THE DESIGNATED SITE TO SEE ALL PATIENTS FACE-TO-FACE.

DISPENSARY

  • Orford and Alderton will both be open as per pre Covid opening hours.  Patients will be able to collect their prescriptions through exterior dispensary windows. We ask that patients queue honouring social distancing advice of two metres. Please do not call dispensary – prescriptions are still taking 5 working days. 

OPENING HOURS 

  •  Pre Covid opening hours, but the doors will remain locked at all sites so please telephone the surgery for appointments, results or queries.

Alderton Surgery 

Monday               08.00 - 14.30

Tuesday-Friday    08.00 - 18.30

Orford Surgery        

Monday              08.00 - 18.30

Tuesday             Closed

Wed-Friday         08.00 – 13.00

Aldeburgh                

Monday-Friday    08.00 – 18.30

Hollesley                 

Temporarily closed until further notice. –   Repeat prescriptions requests will continue to be collected from the site.

APPOINTMENTS

  • All appointments will be by telephone unless a patient is asked to attend the surgery for a face-to-face appointment. One clinical team will manage telephone, video and online consultations. A small group of clinical staff to will see patients face to face where there is a clinical need, thus reducing the risk of infecting patients and staff.
  • We are only able to accommodate essential blood appointments, because these appointments, which normally take 5 minutes, but now, due to infection control take 20 minutes.
  • Patients’ who have transport will be asked to support our service by attending Landseer Road for bloods. To pre-book appointments at Landseer Road  online: www.esneft.nhs.uk/service/bloodtests or telephone   03331 032220.
  • When attending a face-to-face appointment at the surgery  please remain in your car or the car park until a member of staff comes to collect you. And if you have a facemask please wear it.
  • We encourage all patients, if possible, to use our e-consult service; which offers online consultations with our clinicians. The link to our e-consult service can be found on our website:  www.thepeninsulapractice.co.uk/econsult

 RECEPTION

  • Our team are here to help you. For infection control purposes we are making internal structure changes and we request that patients honour social distancing at all times.

PLEASE BE AWARE THAT WE MAY AT SHORT NOTICE HAVE TO REVERT TO OUR FALLBACK POSITION, OF ORFORD BEING THE DESIGNATED SITE TO SEE ALL PATIENTS FACE-TO-FACE.

For all practice updates please see our website www.thepeninsulapractice.co.uk/edit/coronaviruscovid-19 or The Peninsula Practice Facebook page.

Immunisation Advice

New Prescriptions Charges

New Prescription NHS Charges from 1st April 2020. These charges apply in England only. In Northern Ireland, Scotland & Wales prescriptions are free.

  • £9.15 per item
  • £29.65 for 3 months
  • £105.90 for 12 months

You will be charged the new amount if you collect your prescription on or after 1 April even if your GP issued your prescription before this date.

If you pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

 

To All Our Patients

As you appreciate the last few months have been a very busy time for the enlarged Peninsula Practice, & our staff have all been working hard to bring the two practices together as quickly & seamlessly as possible. And although much of the integration work has been completed, we would ask that you bear with us over the next few months as we move forward.

The triage appointment system has now been in operation for over three months. Dr Crockett has addressed many of the frequently raised questions regarding the triage appointment system and Care Navigation, and this document can be found below.

If you have any questions/queries/problems please contact our Patient Navigation Lead Sarah Fiddes, either in person or via email.

Please call 01394 411641 or email IESCCG.Peninsula-Practice@nhs.net

Frequently Asked Question - Triage Appointment System & Care Navigators

In response to concerns regarding the Triage Appointment System & Care Navigators the surgery has produced a Frequently Asked Question leaflet which addresseds these concerns.

 

NEW APPOINTMENT SYSTEM FAQ.pdf

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