NHS Friends and Family Results

Answer Total
Very Good 2115
Good 883
Very Poor 76
Neither Good Nor Poor 263
Poor 127
Don't Know 10

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
I have had excellent experiences from reception who are always very helpful and supportive All the Drs are always very supportive and very helpful to explain in detail and provide answers to the best of their knowledge especially excellent Last but not least the excellent advice service and support from the team at pharmacy And the nurses are fantastic and very helpful and supportive Thank you for your excellent Team Sunday 28 July
The whole experience is good, from initial contact to consultation and follow up. Friendly staff always willing to help. The link with Aldeburgh pharmacy work very well too. Wednesday 10 July
Staff always very helpful. I have never had to wait and reception staff, pharmacy staff have always gone above and beyond and nothing is too much trouble. Great surgery Friday 16 February
Everybody gives of their best in the most friendly and helpful way. Monday 11 December
Just been to the Community Centre for the flu jab. We were told we could also have the COVID jab. Marvellous! The organisation was faultless. We were in and out in less than 10 minutes. Brilliantly done! Wednesday 20 September