Compliments & Complaints

Please note that the practice does not respond to comments or queries on social media. We urge patients to come to us directly with any concerns so we can properly understand and deal with them.

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please click on the link to the right and complete the form to send to us. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete the form and we will deal with your concerns appropriately. 

For more information regarding our complaints procedure please click on link below.

Complaints Procedure Leaflet v2.pdf