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How to access the NHS COVID Pass

Access the NHS COVID Pass through the NHS App

You can access your NHS COVID Pass through the free NHS App on a mobile device such as a smartphone or tablet. Proof of your COVID-19 status will be shown within the NHS App.

You need to be registered with a GP in England to use the NHS App. If you’re not registered with a GP, you can still access the NHS COVID Pass via the NHS website (NHS.UK) or via 119 (select the ‘NHS COVID Pass service’) to request a letter.

We recommend that you register with the app before booking international travel. For access via the NHS App you do not need to contact your GP.

The NHS App is not the same as the NHS COVID-19 app.

You can request an NHS COVID Pass letter:

• via the NHS website
• by calling 119 (select the ‘NHS COVID Pass service’) if you do not have access to a smartphone, computer or tablet

We are not able to provide you with a letter of your Covid vaccination status. Please do not contact the practice about your Covid vaccination status unless you have been advised to by the 119 service.

If you have tested positive in the last 14 days and use the NHS app, you will not be able to download your Covid pass until 14 days since you registered your positive result.

Missing or incorrect COVID-19 vaccination data?

If you believe you have missing or incorrect Covid vaccination data on your NHS app or on your GP record, please call 119 and ask the agent to make a referral to the Vaccine Data Resolution Service (VDRS).

The service has been set up to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England.

The VDRS team will call you back within five working days to discuss your records.

Further information 

To get an NHS Covid pass letter, please follow this link to the NHS website.

To register your overseas vaccinations, you’ll need to book an appointment at a selected list of vaccination centres across England.

Book an appointment to register your overseas vaccination with the NHS.

Staff are not able to register your overseas vaccinations unless you book in advance.

Details of your overseas vaccination will then be recorded in the National Immunisation Management System.

If you’re registered with a GP in England and were vaccinated in Scotland, Wales or the Isle of Man, you do not need to book an appointment at a vaccination centre. Those registered with a GP in England who received Novavax, Valneva and Medicago vaccinations administered in the UK can also access an NHS COVID Pass.

Easy Read documents about Coronavirus/Covid- 19 have been designed for people with Learning Disabilites.

Please click on the links to the right to access these documents.

The Mencap website contains a number of easy read guides on aspects of coronavirus, including information about the vaccine, face coverings, the latest rules around Christmas and social distancing among many other topics.

Recovery Following Covid-19 - the aim of this booklet is to provide you with information to assist & support your recovery.

Norfolk and Suffolk NHS Foundation Trust (NSFT) has set up a 24/7 helpline offering immediate support for mental health difficulties during the coronavirus pandemic.

It is available to members of the public of any age, regardless of whether they are an existing NSFT service user. 

The helpline is available on 0808 1963494

Callers will hear a recorded message instructing them to press either 1 or 2, depending on whether they are a professional or member of the public, and will then be connected to a mental health practitioner.

Whilst Covid 19 is infectious to children, it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.

Whilst it is extremely important to follow Government advice to stay at home during this period, it can be confusing to know what to do when your child is unwell or injured.

Remember that NHS 111, GPs and hospitals are still providing the same safe care that they have always done.

Please click on this link helplful advice.