The surgery is open between 8am - 6:30pm, 5 days a week, across multiple sites.

IN THE INSTANCE OF A LIFE THREATENING CONDITION i.e. A POSSIBLE HEART ATTACK, SEVERE DIFFICULTY BREATHING, A STROKE, OR A SERIOUS ACCIDENT PLEASE DIAL 999 AND REQUEST AN AMBULANCE.

Please call NHS Out Of Hours service on 111

In the case of urgent need when the practice is closed, you can call NHS 111 to speak to a triage nurse. 

If you contact NHS 111 you may be given telephone advice, or offered a consultation at the primary care centre or, if genuinely unable to travel, a visit at home.  

Wellbeing Suffolk Service Freephone: 0300 1231781

Samaritans Freephone: 116 123

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.

Appointments can be made via the practice reception during our usual opening hours. Please note patients cannot refer themselves to this service.

The service is staffed by local Suffolk GPs and Nurse Practitioners in Ipswich, Felixtowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation. You will receive a booked appointment and will be seen by a local GP or nurse who will have access to your medical records (once consent is given).

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.