Practice Updates

Flu and Covid vaccines

We are offering the covid and flu vaccines for those eligible.
 
You can book online or call the surgery after 11am.
 

Eligibility

  • all adults aged 50 and over (starting with the over 75s);
  • those aged 5-49 in a clinical risk group, including pregnant women;
  • those aged 5-49 who are household contacts of people with immunosuppression;
  • those aged 16-49 years who are carers;
  • residents in a care home for older adults and staff working in a care homes for older adults;
  • frontline health and social care workers.

Alderton dispensary - opening on Fridays at 9am

As a practice we take great pride in providing an excellent and reliable service for all of our patients and the wider community. In the short term, to continue to offer our quality of service, we are changing the opening times of Alderton dispensary on Fridays. This is due to staff shortages and we are acting to return to usual service as soon as we are able.
 
 
 
Thank you for your understanding.
 

Practice update - 30/11/2022

Transcript - 

Hello, I’m Dr Lindsey Crockett, senior Partner at Peninsula Practice. This is a video update regarding our ongoing winter vaccine program; an invitation in the New Year to join us online for a menopause awareness presentation; and a plea regarding appointments booked but not attended.

 

Firstly, the vaccine program - this is going extremely well. We have given over 3,500 flu vaccinations and the same amount of covid vaccination to our eligible population. However, a quarter of eligible patients are yet to be vaccinated, and we are offering a clinic at Aldeburgh Surgery on Saturday 10th of December - please if you are one of those eligible and if you’d like your vaccination, book into this clinic.

We are seeing a significant rise in the number of Covid infections locally and also patients being admitted to hospital with flu are on the increase. With this in mind, we urge all patients to please wear masks, if you possibly can when you come to the surgery for face-to-face appointments. Covid, of course, affects our staff and we currently have staff off with the illness - we obviously want to be available to you to provide an excellent and safe service and mask wearing will help with that.

 

On a completely separate note, menopause awareness is something that’s been highlighted in the media and within the medical profession, and we at Peninsula would like to invite anyone who is interested in learning more about the menopause to join us for a presentation that I’ll be giving on the 5th of January from 7pm. If you’re interested, please call the Surgery after 11am to book yourself in and we will send you a link for that online zoom presentation in due course.

 

And lastly, this is an appeal to all our patients who need appointments. We have had a significant increase in the number of appointments that have not been attended once booked. This amounts to hours and hours of precious clinical time which could’ve been available to other patients that really need them. I would be most grateful if you could call us as soon as you know you’re not going be able to make your appointment and we could then release them.

 

Thank you very much. Bye.

Pharmacy Referrals

Did you know…?

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

From 11/02/2022 if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.

We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.

Immunosupressed Page 1
Immunosupressed Page 2

Practice Update

If you’re thinking of calling your GP surgery please remember this: 

  • Prescriptions cannot be put in for early collection, we are trying hard to provide a 3 day turnaround (with some supply issues) for those that are due each month. Your future medication will not be available until it is due.
  • Inhalers are being issued to the patients who have them prescribed as a regular repeat.  If you are concerned please go to Asthma UK for advice.
  • Paracetamol is not available on prescription unless you are already being prescribed this for an existing chronic condition.
  • The surgery can’t advise you whether you should or shouldn’t self isolate if you are at risk, we have a considerable number of patients - please follow the guidance on NHS 111 online service.
  • If you are due to have a routine appointment and it’s cancelled, please try and understand the unprecedented strain we are having at the present time.
  • Please don’t shout at your GP staff when they cannot do these things because we will still make sure you get the medication you NEED and we will still provide the best possible care - over the phone or Face to face if absolutely necessary.

    And remember all NHS staff are doing this to help keep you safe.

Transparency

Please be aware that we may use new providers or suppliers to help us quickly adapt during the outbreak and continue your care effectively. For example, we may use a new provider for video consultations. We may not be able to add these to our transparency materials right away, we apologise for this but please be assured all our processors are bound by contract to protect to your data.

 

Stroke

An Appeal for Kindness

We Are Here To Help You

We want all our patients to know that they can approach any member of staff with their queries, problems or compliments. In most instance your first point of contact will be able to assist you. If in the event they are unable to Sarah Fiddes, our Patient Navigation Liaison Lead will be able to help you.

Please contact Sarah either by phone on 01394 411641 or via email at: sneeicb-ies.peninsula-practice@nhs.net

The Peninsula Practice

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