Practice Updates

Flu and Covid vaccines

We are offering the covid and flu vaccines for those eligible.
 
Our flu and covid vaccination clinics are starting on 4th October:
  • Tuesday 4th October 2022 – Orford Surgery
  • Wednesday 12th October 2022 – The Old Generator Station (previously known as Aldeburgh Community Centre)
  • Thursday 20th October 2022 – Hollesley Village Hall
  • Tuesday 1st November - Orford Surgery
  • Tuesday 8th November - Orford Surgery
     
You can book online or call the surgery after 11am.
 

Eligibility

  • all adults aged 50 and over (starting with the over 75s);
  • those aged 5-49 in a clinical risk group, including pregnant women;
  • those aged 5-49 who are household contacts of people with immunosuppression;
  • those aged 16-49 years who are carers;
  • residents in a care home for older adults and staff working in a care homes for older adults;
  • frontline health and social care workers.

Practice update - 24/09/2022

Transcript

Hello, I'm Dr Lindsey Crockett, GP partner for the Peninsula Practice. This is an update regarding our vaccine clinics and also around making an appointment.

All vaccine clinics are filling up and we're releasing further dates as they do. Please book if you're due your flu and we're also offering the COVID vaccine at the same time, if you'd like. We’re offering children's vaccination clinics as well and they are available during the half term week.

Invitations for vaccines are being sent by text for you to click on the links to book online. Alternatively, if this is difficult for you or if you're booking for a child, please call the surgery after 11:00am.

Regarding Therese Coffey’s announcement this week regarding her plan for patients, please know that if you need to see a GP the same day this has and always will be possible. Making appointments is very flexible these days and we offer same day appointments for urgent needs. You can also make an appointment several weeks in advance, and we also release additional appointments three days before. There are also appointments that our navigators, our care receptionists, can signpost you to which can also avoid delays in your care, such as our wellbeing and mental health teams, our social prescriber for non-medical needs, we also have same day physiotherapy, and many more available services. And all this information is on our website.

As always, please if you have any feedback or comments or ideas, we’re very keen to listen to what you would like, and do our best to provide an excellent service of care.

Many thanks.

Pharmacy Referrals

Did you know…?

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

From 11/02/2022 if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.

We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.

Immunosupressed Page 1
Immunosupressed Page 2

Practice Update

If you’re thinking of calling your GP surgery please remember this: 

  • Prescriptions cannot be put in for early collection, we are trying hard to provide a 3 day turnaround (with some supply issues) for those that are due each month. Your future medication will not be available until it is due.
  • Inhalers are being issued to the patients who have them prescribed as a regular repeat.  If you are concerned please go to Asthma UK for advice.
  • Paracetamol is not available on prescription unless you are already being prescribed this for an existing chronic condition.
  • The surgery can’t advise you whether you should or shouldn’t self isolate if you are at risk, we have a considerable number of patients - please follow the guidance on NHS 111 online service.
  • If you are due to have a routine appointment and it’s cancelled, please try and understand the unprecedented strain we are having at the present time.
  • Please don’t shout at your GP staff when they cannot do these things because we will still make sure you get the medication you NEED and we will still provide the best possible care - over the phone or Face to face if absolutely necessary.

    And remember all NHS staff are doing this to help keep you safe.

Transparency

Please be aware that we may use new providers or suppliers to help us quickly adapt during the outbreak and continue your care effectively. For example, we may use a new provider for video consultations. We may not be able to add these to our transparency materials right away, we apologise for this but please be assured all our processors are bound by contract to protect to your data.

 

Stroke

An Appeal for Kindness

We Are Here To Help You

We want all our patients to know that they can approach any member of staff with their queries, problems or compliments. In most instance your first point of contact will be able to assist you. If in the event they are unable to Sarah Fiddes, our Patient Navigation Liaison Lead will be able to help you.

Please contact Sarah either by phone on 01394 411641 or via email at: sneeicb-ies.peninsula-practice@nhs.net

The Peninsula Practice

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